There are several ways to add your discount code:. Once you click on your shopping cart, you can add your discount code at the very bottom. If you then click through to checkout, under your order summary, you can enter again your discount code and ap
Is it possible that you have already used this discount code once? Almost all discount codes can only be used once. Please also check that you have entered the code correctly, paying attention to capital letters and any spaces. If the code still does
Check your spam or junk mail box first. Sometimes the confirmation may end up there by mistake. Still haven't received an email? Then send an e-mail to [email protected], and we will send you a new order confirmation as soon as possible.
To change an ordered product, update address information, or cancel an order, please contact us as soon as possible at [email protected]. This is only possible if the product is not yet packed, so don't wait too long!
There are two ways you can view and download your invoice:. Option 1:In your account you can see an overview of your invoices per order. Here you can very easily, under the heading ''invoice'', download your invoice. Option 2:You can find the invoice
Unfortunately, we currently have a particular product out of stock. Would you like specific information on when the product will be available again? Please feel free to contact us at [email protected], and we will be happy to inform you.
You can pay with us using iDEAL, Maestro, Mastercard, VISA, American Express, Shop Pay and UnionPay. Choose the method that suits you best during the checkout process and follow the steps to complete your order.
If you make a change of address within two hours of placing your order, we can still adjust it. Please contact us directly for this at [email protected]. After two hours, the order may have already been processed and any additional costs for chang